Privacy policy

Last updated: 06/2024


Walnut Online Service, Inc a company incorporated under the laws of United States, with the registered address at

55 N Lake Ave Suite 800, Pasadena, CA 91101, United States

(“Company”, “we,” “our,” or “us”) is committed to protecting your privacy. In order to provide our Subscribers with a complete and full service, Company records personal information from visitors to our website (our “Website“). We are responsible for the storage and processing of this personal information. This Privacy Policy explains how your personal information is collected, used, and disclosed by Company. We invite you to read this Privacy Policy to avoid inconveniences.


By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms & Conditions .


Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

“Cookie” means small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

“Company” means when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Company that is responsible for your information under this Privacy Policy.  

“Device” means any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Company and use the services.

“Personal Information” means any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

“Service” means refers to the service provided by Company as described in the relative Terms & Conditions on the Website.

“Website” means Company’s site, which can be accessed via this URL:

“You”, “Subscriber” means a person or entity that is registered with Company to use the Services.


Personal Information


Prior to start registering your Personal Information on our Website, promotional campaigns or a newsletter, we always ask if you give a specific and informed consent thereto by means of a clear affirmative opt-in.


We collect information from you when you visit our Website, register of Account on our Website, subscribe to our newsletter, respond to a survey or fill out a form:


  • IP addresses and time stamps;
  • information about your Device;
  • email;
  • phone number;
  • country, state, city;
  • billing, payment, transactional information;
  • login information (e.g., username, password, security questions and answers);
  • referer-urls that you used to connect to our Website;
  • information you voluntarily typed on our Website.


Purposes of the collection


Any of the information we collect from you may be used in one of the following ways:


  • To personalize your experience (your information helps us to better respond to your individual needs);
  • To improve our Website (we continually strive to improve our Website offerings based on the information and feedback we receive from you);
  • To improve our service (your information helps us to more effectively respond to your service requests and support needs);
  • To process transactions;
  • To administer a contest, promotion, survey or other site feature;
  • To send periodic emails.


Browser sessions and IP address 


When you enter the Internet, for example, our Website, a non-identifiable number called IP address is automatically assigned to your computer. We use the information about the IP address of your computer to see how our website has been used and to draw up analyzes and reports.


Your email address


We use your e-mail address to inform you about different types of offers, prices, savings and group discounts we think you would be interested in. It can sometimes also be used to inform you about different types of campaigns and offers from other companies, which we scrupulously select for your convenience.


If you no longer wish to receive information / e-mails from us you can unsubscribe at any time by clicking on the link in the e-mail you have received. As a result, you no longer receive information that you may be interested in.




Company uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place personally identifiable information in Cookies. 


Note About Minors


The Website is intended for use by adults. The Website is not designed or intended to attract, and is not directed to, children under the age of majority in their country/state of residence. We do not intentionally gather personal information from visitors who are under the age of majority in their country/state of residence. If a child under the age of majority in the country/state of his/her residence submits personal information to us and we learn that the personal information is the information of a child under the age of majority in the country/state of his/her residence, we will use reasonable efforts to refrain from further using such personal information or maintaining it in retrievable form. If you believe that we might have any Personal Information from a child under the age of majority in the country/state of his/her residence, please contact us at  [email protected].


Retention policy


We keep your information only so long as we need it to provide Company to you and fulfill the purposes described in this Policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.


Protection of  your Information


We believe we use reasonable administrative, logical, physical, and managerial measures to safeguard your Personal Information against loss, theft, and unauthorized access, use, and modification. We take all appropriate technical and organizational measures to ensure that the processing of Personal Information takes place in accordance with the California Consumer Privacy Act, the California Online Privacy Protection Act, the Children’s Online Privacy Protection Act, etc.


We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file.

We cannot, however, ensure or warrant the absolute security of any information you transmit to Company or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.


Your Consent


By using our Website, registering an account, or making a purchase, you consent to this Privacy Policy.


Your Rights


The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.


We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:


  • Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; (4) specific pieces of Personal Information we have collected about you; and (5) categories of recipients to whom Personal Information was disclosed.
  • Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
  • Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.
  • Request that a business that sells a consumer’s Personal Information, not sell the consumer’s Personal Information.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


We do not sell the Personal Information of our users.


For more information about these rights, please contact us.


Links to other websites


This Privacy Policy applies only to the Services. Our Website may, from time to time, contain links to and from the websites of our partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Information to these websites. Such third parties may use their own cookies or other methods to collect information about you.




We make reasonable efforts to update the information on our Website. However, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up-to-date.





We reserve the right to amend our privacy policy. The user’s continued use of the Website and the services after any such amendments and notification thereof (which may be sent via e-mail to the address provided in the course of the user’s creating the account) shall constitute the user’s consent to and acceptance of such amendments.




Don’t hesitate to contact us if you have any questions  [email protected].